Account Manager

We’re looking for an Account Manager to own relationships end-to-end: lead client conversations in English, keep day-to-day operations smooth, and grow accounts through trust, insight, and proactive problem-solving. The role blends Customer Success and Account Management. You’ll manage a book of business with ownership, organization, communication, and prioritization at the core. Responsibilities include being the primary point of contact, running check-ins, handling urgencies, and representing the company with clear, confident English. You will build long-term, trust-based relationships, understand client goals, drive adoption, resolve issues fast, and create paths for renewal and expansion. Additionally, you will spot upsell opportunities, partner on pricing strategy, and execute plans that increase account value. You will coordinate with procurement, logistics, and support to deliver reliably across multiple countries, keep projects moving, and stakeholders aligned. Tracking account health and metrics, and turning data into actions on retention, upsell, and overall success are also key responsibilities.

- 3+ years in B2B roles (Customer Success, Account Management, or Sales) with direct client ownership. - Fluent English (spoken & written); comfortable leading client calls and communicating clearly under time pressure. - Strong organization, prioritization, and problem-solving skills; can manage multiple accounts without micromanagement. - Proactive, owner mindset with excellent interpersonal and written communication skills.

Location: Argentina (Bs As). Working hours: Full Time (9am-18pm). Hybrid Work: Two office days. Competitive base + performance variable. Nice to have: Familiarity with IT hardware/technology environment and global operations. Experience with Google Workspace, Slack, Asana/HubSpot/Monday, Looker Studio; Portuguese or other languages is a plus.