Account Manager

Account Manager

🌎 Location: Argentina (Bs As)

🕡 Working hours: Full Time (9am-18pm)

🕡 Hybrid Work : Two office days

competitive base + performance variable.

Overview

We’re looking for a Account Manager to own relationships end-to-end: lead client conversations in English, keep day-to-day operations smooth, and grow accounts through trust, insight, and proactive problem-solving. The role blends Customer Success + Account Management. You’ll manage a book of business with ownership, organization, communication, and prioritization at the core.

Responsibilities

• Client Ownership: Be the primary point of contact; run check-ins, handle urgencies, and represent the company with clear, confident English. Build long-term, trust-based relationships.
• Success & Retention: Understand client goals, drive adoption, resolve issues fast, and create paths for renewal and expansion.
• Account Growth: Spot upsell opportunities (services, scope), partner on pricing strategy, and execute plans that increase account value.
• Operational Orchestration: Coordinate with procurement/logistics/support to deliver reliably across multiple countries; keep projects moving and stakeholders aligned.
• Insights & Reporting: Track account health/metrics; turn data into actions on retention, upsell, and overall success.

Qualifications

• 3+ years in B2B roles (Customer Success, Account Management, or Sales) with direct client ownership.
• Fluent English (spoken & written); comfortable leading client calls and communicating clearly under time pressure.
• Strong organization, prioritization, and problem-solving; can manage multiple accounts without micromanagement.
• Proactive, owner mindset with excellent interpersonal and written communication skills.

Nice to Have

• Familiarity with IT hardware/technology environment and global operations.
• Experience with Google Workspace, Slack, Asana/HubSpot/Monday, Looker Studio; Portuguese or other languajes is a plus.