Business Analyst

Workflow Automation Analyst

Buenos Aires, Argentina · Remote - One in-person day per month at the Buenos Aires office required · USD About the Company B2B software company headquartered in the U.S., with over 20 years in the industry, backed by investment funds, and with AI-powered products. Operates with startup agility on a solid foundation of product, clients, and operations.

The Role The company is building a Business Intelligence function within the Strategy team and is looking for someone to lead process automation across the entire organization. This is not a support role or an order-execution role. It's a design role: someone who understands how a business works, identifies where time is lost in manual processes, and builds the systems to solve them. The person will work directly with the VP of Strategy and the data team, with cross-functional impact across Sales, Support, Implementation, and more.

Responsibilities

• Map manual processes across different business areas and design end-to-end automations
• Build and maintain workflows using tools such as Zapier, Clay, Salesforce, Jira, and Claude
• Use AI (including Claude) to accelerate the building of solutions, reviewing and validating what gets generated
• Collaborate with the data team to connect sources, move information between systems, and keep everything running reliably
• Evangelize automation and AI across the company to reduce manual work in as many areas as possible
• Own what you build, no approval committees

Requirements

• University degree in Data Science, Information Systems, Systems Engineering, or a related field with a strong technical-analytical component
• At least 1 year of experience in data, automation, operations, or related roles
• Professional-level English: written and spoken (required for daily interaction with a U.S.-based team)
• Hands-on experience with Claude or other generative AI tools applied to workflows or code
• Systemic thinking: ability to see a complex process, understand its parts, and design how to improve it before executing
• High level of agency and autonomy
• Technical proficiency to understand and review code, ensuring best practices in everything that gets built

Nice to Have

• Knowledge of cloud infrastructure and/or BigQuery
• Experience with no-code/low-code tools (Zapier, Clay, Make, etc.)
• Experience in startup environments or roles with high autonomy